Privacy Policy
Last updated: February 1, 2026
Introduction
At PetPrints, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name and email address
- Shipping address
- Payment information (processed securely through Stripe)
- Pet photos you upload
Usage Information
We automatically collect certain information about your device and how you interact with our service, including IP address, browser type, and pages visited.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Generate AI art from your pet photos
- Send order confirmations and shipping updates
- Respond to your questions and provide customer support
- Improve our service and develop new features
- Detect and prevent fraud
Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Companies that help us operate our business (e.g., payment processing, order fulfillment)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
Data Security
We implement appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
Cookies
We use cookies and similar tracking technologies to improve your experience on our site. You can control cookies through your browser settings.
Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
privacy@petprints.com